AI automation for South African SMEs
AI automation & WhatsApp chatbots across South Africa
OWD Solutions designs AI-powered WhatsApp chatbots and workflow automation for South African SMEs. We help businesses capture leads around the clock, automate repetitive customer queries, and integrate AI tools into existing CRM and operations systems — serving Johannesburg, Cape Town, Durban and Pretoria.
What we automate
WhatsApp bots that engage in under 15 seconds, qualify enquiries and book directly into your calendar — even at 8 PM or on weekends.
Automated WhatsApp payment reminders with 90% open rates that get you paid roughly 3x faster than email.
Connect WhatsApp, email, forms and CRM so new enquiries automatically create leads and trigger follow-up sequences.
Cities we serve
Frequently asked questions about AI automation in South Africa
What is the WhatsApp Business API?
It is the official Meta API for sending automated WhatsApp messages at scale. We handle the Meta verification, setup and integration so your customers just see faster responses.
Is WhatsApp automation POPIA compliant?
Yes — we build with POPIA data privacy in mind, including consent and opt-out handling for automated messaging.