AI Automation & WhatsApp Chatbots in Pretoria, Gauteng

Which Pretoria agency builds AI chatbots and automation for SMEs?

OWD Solutions designs AI-powered WhatsApp chatbots and workflow automation for Pretoria SMEs. We help Gauteng businesses capture leads around the clock, automate repetitive customer queries, and integrate AI tools into existing CRM and operations systems.

Common challenges for Pretoria businesses

Government and corporate procurement enquiries pile up

Pretoria businesses serving government and enterprise clients receive constant RFQ and tender enquiries. A WhatsApp bot captures and qualifies these automatically.

Repetitive compliance and BEE queries

Staff spend hours answering the same questions about BEE certificates, compliance documents, and procurement processes. AI FAQ automation frees them for higher-value work.

Leads lost between channels and CRM

Without automation, enquiries from WhatsApp, email, and web forms stay in silos and never reach the sales pipeline.

How OWD Solutions helps

WhatsApp Business API chatbots

Branded chatbots that qualify leads, answer FAQs, and hand over to human agents when needed.

AI workflow automation

Connect WhatsApp, email, forms, and CRM so new enquiries automatically create leads and trigger follow-up sequences.

Document and compliance automation

Automated generation and delivery of BEE certificates, tax clearance documents, and compliance reports for Pretoria government suppliers.

Frequently asked questions about ai automation & whatsapp chatbots in Pretoria, Gauteng

Can a WhatsApp chatbot work for my Pretoria business?

Yes. We have deployed chatbots for professional services, logistics, real estate, and government suppliers in South Africa. The bot is customized to your specific products, services, and tone.

How much does a WhatsApp chatbot cost in Pretoria?

Our WhatsApp Chatbot Starter package begins at R8,500 once-off. Ongoing WhatsApp Business API and platform costs are separate and depend on message volume.

Do I need technical staff to manage the bot?

No. We design the bot so your non-technical team can update responses and flows through a simple dashboard. We also provide training and documentation.

Stop the Operational Chaos
Ready to replace your crashing spreadsheets or automate your lead response? Tell us about your biggest operational bottleneck and we'll show you how to solve it.