AI automation & WhatsApp chatbots in Johannesburg, Gauteng
Automate conversations and workflows with AI & WhatsApp
We help South African businesses capture more leads, answer FAQs automatically and streamline operations using WhatsApp chatbots and AI-powered automation.
Chatbots that qualify and capture leads 24/7. Prospects can ask basic questions, share their details and be routed to the right person on your team.
Structured flows for common questions so your staff spend less time answering the same queries and more time on complex issues.
Automations that move data from WhatsApp into your CRM, spreadsheets or other systems so nothing falls through the cracks.
Where AI fits in
We use AI to make your workflows smarter, not just to bolt on buzzwords. That might mean classifying incoming messages, extracting structured data or suggesting the next best action for your team.
Examples
- New WhatsApp enquiry automatically creates a lead in your CRM
- AI summarises long messages into a quick overview for your team
- Follow-up reminders and nudges for leads that went quiet
Client feedback
"The WhatsApp bot changed how we operate. Customers now place orders at any time of day without us having to respond to every message. Weekend specials sell out faster because the broadcast reaches everyone instantly."
— Ahmed Patel, Owner, AMP Butchery
Frequently asked questions about WhatsApp chatbots & automation
Do I need a WhatsApp Business API account?
For production chatbots we typically use the official WhatsApp Business API via a provider. We can help you set this up or work with an existing provider if you already have one.
Can the chatbot hand over to a human?
Yes. We design flows so that more complex or sensitive queries can be handed over to a human agent with the full conversation history available.
How do you keep the automations reliable?
We monitor key automations, add alerts for failures, and design fallbacks so that important leads or messages are not lost if a third-party service is temporarily unavailable.